Energy Assistance
Energy and Heating Assistance is available to help low-income residents pay their heating and utility cost.
How to Schedule an Appointment
If you meet the income requirements in the table below, call the Energy Assistance line or schedule an appointment online through Puget Sound Energy.
The Energy program currently has an open scheduling process Monday- Friday from 8:30 a.m.- 4:30 p.m.
Schedule an Appointment Online
If you have a Puget Sound Energy account, you may schedule an appointment online by visiting www.pse.com/help and clicking “Get Started”.
Step 1: Visit www.pse.com/help
Step 2: Click on the blue GET STARTED button in middle of page
Step 3: Sign in to your PSE Account OR Continue as a guest
Step 4: Enter Account number, and Zip Code Hit I’m not a robot and submit
Step 5: Enter Household Monthly net income and enter how many people live in household
Step 6: Enter in all information for Profile tab and hit next
Step 7: Pick a date by clicking on the calendar, and moving the Calendar to the month of December (this will change to January for December Scheduling day), then choose desired available time slot. Hit NEXT
Step 8: You will then see a confirmation page with your date and time of your appointment and what documents you will need to provide prior to your appointment date and time.
Schedule an Appointment by Phone
If you are not a Puget Sound Energy customer or have no way of applying online please call (360) 428-1011 to schedule your Energy Assistance appointment.
What Documents are Needed
For you to receive assistance, you need to have ALL the documents below. If you are missing documents, you will not be seen.
- Photo ID – for person coming to appointment
- Social Security Card – for ALL household members
- Proof of ALL income received for three (3) months prior to appointment – for ALL household members 18 and over
- Proof of physical address – (Copy of a current bill with address)
- Heating bill (e.g. Puget Sound Energy, Cascade Natural Gas)
- 12 month usage history for Propane or Heating Oil customers only.
Additional Forms
Energy Tip
It is recommended that If someone is at home in the daytime, you should set your thermostat between 68- 72° F but if everyone is away from home in the daytime, or you’re asleep at night, you should set your thermostat between 62- 66° F.
Income Guidelines
If your income is less than the income shown below, you may be eligible for assistance. Income guidelines were updated on 10/2/2020.
150% of the Federal Poverty level
| Household Size | Net Income |
|---|---|
| 1 | $1,595 |
| 2 | $2,155 |
| 3 | $2,715 |
| 4 | $3,275 |
| 5 | $3,835 |
| 6 | $4,395 |
| 7 | $4,955 |
| 8 | $5,515 |
| 9 | $6,075 |
| 10 | $6,635 |
| 11 | $7,195 |
| 12 | $7,755 |
*PSE Help & LIHEAP
200% of the Federal Poverty level*
| Household Size | Net Income |
|---|---|
| 1 | $2,127 |
| 2 | $2,873 |
| 3 | $3,620 |
| 4 | $4,367 |
| 5 | $5,113 |
| 6 | $5,860 |
| 7 | $6,607 |
| 8 | $7,353 |
| 9 | $8,100 |
| 10 | $8,847 |
| 11 | $9,593 |
| 12 | $10,340 |
*Cascade Natural Gas customers only
Questions / Preguntas
For questions, please call Community Action at 360-428-1011 or email energy@communityactionskagit.org.
Para preguntas, por favor llame a Community Action a 360-428-1011 o mándenos un correo electrónico a energy@communityactionskagit.org.
Para preguntas, por favor llame a Community Action a 360-428-1011 o mándenos un correo electrónico a energy@communityactionskagit.org.