Community Action’s Energy & Utility Assistance program is available to help people pay their bills. The Energy Department is currently scheduling seniors 60+ for October & November. General Public appointments will be scheduled in December. Learn about the Energy Programs we offer below.
How to Schedule an Appointment
The Energy program currently has an open scheduling process Monday- Friday from 8:30 a.m.- 5:00 p.m. The Energy Department is currently scheduling seniors 60+ for October & November. General Public appointments will be scheduled in December. Online scheduling is currently unavailable and will reopen on November 1.
Currently our Energy Department is taking appointments for seniors 60+ by phone or walk in. If you meet the income requirements in the table below, call the Energy Assistance line, send us an email or schedule an appointment online through Puget Sound Energy.
Unsure if you qualify? Call us!
- Schedule an Appointment by Phone
If you are not a Puget Sound Energy customer or have no way of applying online please call the Energy Assistance line at (360) 428-1011 to schedule your appointment. - Schedule an Appointment in Person
Visit our Energy & Utility Assistance team at their office in Burlington to Schedule an appointment. They are located at 160 Cascade Place, Suite 10.
What Documents are Needed
For you to receive assistance, you need to have ALL the documents below. If you are missing documents, we may need to reschedule your appointment.
- Photo ID – for person coming to appointment
- Social Security Card – For all household members who have a social security number. Undocumented household members may qualify.
- Proof of ALL income received for three (3) months prior to appointment – for ALL household members 18 and over
- Proof of physical address – (Copy of a current bill with address)
- Heating bill (e.g. Puget Sound Energy, Cascade Natural Gas)
- 12 month usage history for Propane or Heating Oil customers only.
Additional Forms
Income Guidelines
Income guidelines are updated for the program year (10/1/2023- 9/30/2024). If your maximum monthly income is less than the income shown below, you may be eligible for assistance. Eligibility changes depending on how many people live in the household. If you have more than 6 people living in your house, please contact our team.
Program Type | 1 person | 2 people | 3 people | 4 people | 5 people | 6 people* |
---|---|---|---|---|---|---|
Customers of any utility company or people who rely on other heat sources such as propane, wood or oil may have a total monthly household income up to this amount, counting all income sources in the home. (LIHEAP program) | $1,823 | $2,465 | $3,108 | $3,750 | $4,393 | $5,035 |
Puget Sound Energy and/ or Cascade Natural Gas customers may qualify up to this income level. | $4,254 | $4,254 | $5,471 | $6,075 | $6,563 | $7,050 |
Frequently Asked Questions
Questions / Preguntas
For questions, please call Community Action at 360-428-1011 or email energy@communityactionskagit.org.
Para preguntas, por favor llame a Community Action a 360-428-1011 o mándenos un correo electrónico a energy@communityactionskagit.org.
Para preguntas, por favor llame a Community Action a 360-428-1011 o mándenos un correo electrónico a energy@communityactionskagit.org.